This Privacy Policy explains how Pindi Boys Car Rental LLC ("we", "us", "our") collects, uses, shares and protects your personal information when you use our website, contact us on WhatsApp, or rent a vehicle from us in Dubai, United Arab Emirates.
1. Information we collect
- Identity & contact details: name, phone/WhatsApp number, email and delivery address.
- Rental verification documents: driving licence, Emirates ID or passport and visa page, and (for tourists) an International Driving Permit, as required to verify eligibility to drive in the UAE.
- Booking & payment information: rental dates, chosen vehicle, and payment details processed by our payment providers (we do not store full card numbers).
- Usage data: pages visited and interactions, collected via cookies and analytics tools.
2. How we use your information
- To process, confirm and deliver your rental booking.
- To verify your identity and eligibility to drive under UAE and RTA rules.
- To manage security deposits, Salik tolls, traffic fines and damage claims relating to your rental.
- To respond to your enquiries on WhatsApp, phone or email.
- To comply with our legal, tax and regulatory obligations.
- With your consent, to send you offers and updates (you can opt out at any time).
3. Sharing your information
We do not sell your personal data. We may share it only where necessary with: insurers and the RTA; payment processors; the relevant authorities in connection with traffic fines, Salik and legal requirements; and trusted service providers who help us operate (bound by confidentiality). We may disclose information where required by UAE law.
4. Cookies & analytics
Our website uses cookies and analytics (such as Google Analytics) to understand traffic and improve our service. You can control cookies through your browser settings.
5. Data retention
We keep personal data only for as long as needed to provide our services and to meet legal, tax and accounting requirements, after which it is securely deleted or anonymised.
6. Security
We take reasonable technical and organisational measures to protect your data. However, no method of transmission or storage is completely secure.
7. Your rights
Subject to applicable UAE law, you may request access to, correction or deletion of your personal data, and you may withdraw consent to marketing at any time by messaging us on WhatsApp.
8. Children
Our services are intended for adults able to enter a rental contract. We do not knowingly collect data from children.
9. Changes to this policy
We may update this policy from time to time. The "last updated" date above shows the latest version.
Contact us
Pindi Boys Car Rental LLC
Ibn Battuta Gate Office Building, Office 615E, Jebel Ali, Dubai, United Arab Emirates
TRN 104422978700001 · Trade Licence 969076
WhatsApp: +971 55 809 1885 · Contact page